Terms & Conditions

1. Service Overview

Life in the UK Test Prep provides study materials, practice questions, and mock tests to help users prepare for the official Life in the UK test. We do not guarantee that using our service will result in passing the official test. Our content is based on publicly available information and may not reflect the most current official test content.

2. Premium Access

Premium access is a one-time purchase of £9.99 that grants lifetime access to all features, including unlimited mock tests, all study chapters, and full analytics.

3. Money-Back Guarantee Policy

We offer a money-back guarantee if you fail the official Life in the UK test, subject to the following conditions:

Eligibility Requirements:

• You must have completed at least 10 mock tests on our platform
• Your average mock test score must be 80% or higher
• At least 30 days must have passed since your purchase date
• You must request the refund within 90 days of your purchase

Required Proof:

• Official result letter from the Home Office showing you did not pass the test
• Test booking reference to verify the test was taken during your subscription period

Important Notes:

• Only one refund request is permitted per customer
• Refund requests are reviewed manually within 5-7 business days
• Approved refunds are processed via the original payment method
• We reserve the right to deny refund requests that do not meet all criteria

4. How to Request a Refund

1. Visit the Refund Request page
2. Verify your eligibility status
3. Upload your official result letter
4. Enter your test booking reference
5. Submit your request for review

5. Contact

For questions about these terms or our refund policy, please contact us through the support section of the application.

6. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the service constitutes acceptance of any changes.